Lexus of Oakville is seeking a customer-focused, confident, and motivated individual to join our award-winning team as a Concierge!
About us:
As a Platinum-certified dealer and 12-time Consumers Choice Award winner for Best Lexus Dealership in the GTA, we take pride in delivering exceptional customer experiences. If you have a passion for helping people, strong communication skills, and a drive to succeed, we want to hear from you!
Job Duties:

Greet and welcome visitors to the dealership in a warm and professional manner.
Answer and direct incoming phone calls to the appropriate departments or staff members.
Collect and receipt payments and deposits
Maintain a clean and organized Concierge area, ensuring a positive first impression for visitors.
Maintain a stocked, neat and tidy barista and lounge
Handle incoming and outgoing mail, packages, and deliveries.
Inventory control & reports
Perform general administrative tasks, such as filing, data entry, and managing office supplies.
Assist with clerical support for various departments as needed.
Maintain confidentiality of customer and dealership information.
Provide exceptional customer service and address any customer concerns or issues promptly and professionally.
Assist with special projects and events as assigned by the Operations Manager



Successful Candidates Possess:
Excellent communication skills--both written and verbal
Professional and friendly phone presence
Previous experience in a receptionist or customer service role, preferably in an automotive or retail setting
Proficient in using office equipment, such as multi-line phone systems, computers, and printers.
Strong organizational and time management skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Professional appearance and demeanor.
Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and other relevant computer applications.
Why Work for Lexus of Oakville:

Full-time, stable employment with supportive management team
Collaborative and team-oriented atmosphere.
Community involvement activities.
Exciting company events.
Retirement savings plan after one year of employment
Our values and missions.
If you’re ready to be part of a dynamic team that values customer satisfaction and professional growth, apply today!
We appreciate all applications; however, only those selected for an interview will be contacted. All resumes will be handled confidentially.
 

LEASE RETENTION MANAGER
LEXUS OF OAKVILLE — Part of Zanchin Automotive Group
A rare career opportunity awaits you.
Lexus of Oakville—a Platinum-certified dealer and 11-year Consumers Choice Award winner for Best Lexus Dealership in the GTA—is looking for an experienced, motivated, and Guest-focused Lease Retention Manager to join our award-winning team.  You will be joining a top-performing dealership driven by excellence, integrity, and a commitment to delivering an Amazing Guest Experience.
What’s in it for you

Competitive and generous compensation package
• Structured bonuses based on sales success
• Enhanced Group Benefits Program (medical, dental, vision, life insurance, and more)
• Retirement Savings Plan program
• Ongoing development, coaching, and industry training
• A dedicated, loyal lease portfolio with existing Guests
• Opportunity for career advancement within Zanchin Automotive Group
• Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and more
• Flexible schedule
• Ultra-modern facility and strong management support
About the Opportunity
As an integral part of our “we can do that” culture, you will oversee and grow the lease portfolio at Lexus of Oakville. Responsibilities include:

Working with the Sales Management team to sell new & preowned vehicles
Managing and retaining an existing base of leased-vehicle Guests while driving growth through cost-effective marketing and program enhancements
• Establishing and pursuing sales/profit objectives through planning, organization, and performance measurement
• Overseeing the lease vehicle portfolio and negotiating with third-party credits to float transactions
• Collaborating with the Sales Management Team to purchase new vehicles, sell pre-owned vehicles, and optimize inventory
• Leading and supporting Vehicle Sales & Leasing Consultants, including setting short- and long-term objectives
• Professionally closing vehicle lease transactions and managing lease receivables
Coaching, training and hands on support with current and future portfolio
About You
The ideal candidate will bring:

Minimum 3 years managing a dealership lease portfolio
• 5+ years of automotive sales experience
• Previous dealership experience in a similar role
• OMVIC License and valid Driver’s License with clean abstract
• Exceptional verbal & electronic communication skills
Excellent selling, negotiating, and closing skills
• Strong attention to detail; organized, strategic, and able to maintain confidentiality
• A natural ability to build strong relationships and a loyal Guest book quickly
• Proven track record of generating and handling lease renewal leads
• Ability to balance profit with high-level Guest service
• Self-motivated, independent, positive, and professional
• Comfortable working flexible hours to meet Guest needs
• A desire to succeed in a fast-paced, high-energy environment
Why Choose Zanchin Automotive Group

Nearly 50 years of people-first leadership
• Career development and advancement across 35+ dealerships
• A culture centered on transparency, communication, and teamwork
• Entrepreneurial mindset that welcomes new ideas
• Competitive compensation, benefits, and employee perks
If you are motivated, Guest-focused, and ready to join our award-winning team at Lexus of Oakville, please forward your resume.  All applications will be kept in the strictest confidence.  Only qualified applicants will be contacted.