Join Our Elite Team – Lexus Service Advisor Wanted
Location: Lexus of Oakville
Job Type: Full-Time
Experience Level: Automotive Service Advisor
At Lexus, we don’t just sell cars—we deliver luxury experiences. Our customers expect world-class service, and we’re looking for a Service Advisor who can exceed those expectations every time.
Why Join Us?
As a Service Advisor at Lexus of Oakville, you’ll be the face of our service department—building trust with clients, coordinating service needs, and ensuring every Lexus is treated with the care it deserves. If you're passionate about customer service and thrive in a fast-paced environment, this is your opportunity to elevate your career with a premium brand.
What You’ll Do:

Greet guests with professionalism, empathy, and confidence
Clearly communicate maintenance and repair recommendations
Coordinate between customers, technicians, and parts staff
Manage repair orders, estimates, and follow-ups
Ensure a seamless service experience from drop-off to pick-up
What We’re Looking For:

Prior experience as an automotive Service Advisor
Strong communication and organizational skills
Ability to multitask and stay composed under pressure
Knowledge of Reynolds & Reynolds or similar DMS is a plus
A passion for delivering luxury-level hospitality
What We Offer:

Permanent full-time employment
Competitive base salary + commission, with benefits
Retirement Savings Plan after one year of employment
Manurfacterer training and awards
Business Development Centre
The prestige of working with the Lexus brand
If you're ready to drive your career forward and be part of a team that values excellence, apply today and join the Lexus of Oakville family.

Lexus of Oakville is seeking a highly organized and customer-focused Service Administrator to support our busy Service Department. This front-line role is essential to delivering an exceptional guest experience and supporting our Service Advisors during peak periods.

Key Responsibilities

Greet guests and confirm the purpose of their visit

Process simple service write-ups (1,600 km, 8,000 km, LCPO oil changes)

Perform vehicle walk-arounds for Advisors during overflow periods

Arrange shuttles, Uber, and rental vehicles; issue rental POs

Provide guest updates every two hours via Kimoby or phone

Assist guests with basic Bluetooth/connectivity concerns in the drive-thru

Prepare invoices, close repair orders, and process payments

Support Service Advisors and management with administrative duties as required


Qualifications

Exceptionally organized with strong attention to detail

Excellent customer service and communication skills

Ability to multitask in a fast-paced environment

Professional and team-oriented

Dealership or automotive service experience is an asset


Position Details

Status: Permanent, Full-Time

Schedule:

Monday–Friday: 7:30 a.m. – 5:30 p.m.

Saturday: 8:00 a.m. – 4:00 p.m.

Weekday off provided when working a Saturday


Compensation: $55,000 – $65,000 (based on experience)


At Lexus of Oakville, we take pride in delivering an exceptional guest experience while fostering a supportive, professional, and collaborative workplace. This is an excellent opportunity to grow your career within a respected luxury automotive brand.

LEASE RETENTION MANAGER
LEXUS OF OAKVILLE — Part of Zanchin Automotive Group
A rare career opportunity awaits you.
Lexus of Oakville—a Platinum-certified dealer and 11-year Consumers Choice Award winner for Best Lexus Dealership in the GTA—is looking for an experienced, motivated, and Guest-focused Lease Retention Manager to join our award-winning team.  You will be joining a top-performing dealership driven by excellence, integrity, and a commitment to delivering an Amazing Guest Experience.
What’s in it for you

Competitive and generous compensation package
• Structured bonuses based on sales success
• Enhanced Group Benefits Program (medical, dental, vision, life insurance, and more)
• Retirement Savings Plan program
• Ongoing development, coaching, and industry training
• A dedicated, loyal lease portfolio with existing Guests
• Opportunity for career advancement within Zanchin Automotive Group
• Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and more
• Flexible schedule
• Ultra-modern facility and strong management support
About the Opportunity
As an integral part of our “we can do that” culture, you will oversee and grow the lease portfolio at Lexus of Oakville. Responsibilities include:

Working with the Sales Management team to sell new & preowned vehicles
Managing and retaining an existing base of leased-vehicle Guests while driving growth through cost-effective marketing and program enhancements
• Establishing and pursuing sales/profit objectives through planning, organization, and performance measurement
• Overseeing the lease vehicle portfolio and negotiating with third-party credits to float transactions
• Collaborating with the Sales Management Team to purchase new vehicles, sell pre-owned vehicles, and optimize inventory
• Leading and supporting Vehicle Sales & Leasing Consultants, including setting short- and long-term objectives
• Professionally closing vehicle lease transactions and managing lease receivables
Coaching, training and hands on support with current and future portfolio
About You
The ideal candidate will bring:

Minimum 3 years managing a dealership lease portfolio
• 5+ years of automotive sales experience
• Previous dealership experience in a similar role
• OMVIC License and valid Driver’s License with clean abstract
• Exceptional verbal & electronic communication skills
Excellent selling, negotiating, and closing skills
• Strong attention to detail; organized, strategic, and able to maintain confidentiality
• A natural ability to build strong relationships and a loyal Guest book quickly
• Proven track record of generating and handling lease renewal leads
• Ability to balance profit with high-level Guest service
• Self-motivated, independent, positive, and professional
• Comfortable working flexible hours to meet Guest needs
• A desire to succeed in a fast-paced, high-energy environment
Why Choose Zanchin Automotive Group

Nearly 50 years of people-first leadership
• Career development and advancement across 35+ dealerships
• A culture centered on transparency, communication, and teamwork
• Entrepreneurial mindset that welcomes new ideas
• Competitive compensation, benefits, and employee perks
If you are motivated, Guest-focused, and ready to join our award-winning team at Lexus of Oakville, please forward your resume.  All applications will be kept in the strictest confidence.  Only qualified applicants will be contacted.